SUPPORT
MAIN WEBSITE
BOOK TRAINING
SUBMIT A REQUEST
How can we help you?
Search
Getting Started - from set-up to training
You don't have a privacy policy
Setting up Feedsy
Set-up process
After set-up
Book a training session
Login info - accessing the backend
Changing or adding a new Editor / User (Feedster)
Request login access (FeedsyMailHQ)
Create Password (FeedsyMailHQ)
Login from Feedsy reminder emails (FeedsyCentre)
Login (FeedsyCentre)
Login direct or from FeedsyCentre (FeedsyMailHQ)
Change password (FeedsyCentre)
Forgotten password (FeedsyCentre)
Customising dashboard appearance (FeedsyCentre)
FeedsyCentre - reviewing stories
When are Feedsy stories delivered?
Email reminders with link to FeedsyCentre
See Story List
Preview Story
Delete Stories
Re-arrange the Order of Stories
View FeedsyWeb from the FeedsyCentre
Publishing "Draft" stories
How to move an old story not on the 1st screen
FeedsyCentre - adding stories
Adding a new story title and text
Adding (hyper)link
Adding images
Finding and using free images
Select Category and Publish
Adding video (from Youtube)
Creating webcam videos on your own Youtube Channel
Keep a story as the first story (Sticky Posts)
TROUBLESHOOT: Text has wrong formatting
How to include a table
Scheduling a story
Duplicating a story
Optimising for SEO with Yoast
FeedsyMail - email and subscriber activity
Accessing your FeedsyMailHQ
Subscriber List (FeedsyList) - Upload
Subscriber List (FeedsyList) - Bulk Import
Subscriber List (FeedsyList) - Updating Manually
How to export contacts from Outlook
See Subscriber Status (Including Unsubscribes)
See subscriber activity
Changing subscriber status (to active, unsubscribe or delete)
Editing a subscriber
Exporting subscriber data
Increase your subscriber list limit
Monthly clicks and opens
Most popular clicks
Pause (unpause) sending
Manual sending (FeedsyFlashes)
Send to different groups (segments)
Custom First Names
How to split Last,First names into two columns
How to combine two First Name columns
Add subscriber form to your website or Facebook
How to split Full Name into First and Last Names
Email Bounces Troubleshooting
How to get new subscriber alerts
Delete or unsubscribe a subscriber from your FeedsyList
How to permanently remove subscribers
Combine duplicate rows with same email address
Add new contact to Gmail, Outlook or Apple Mail
StoryMix
How to change your StoryMix (Australia)
How to change your StoryMix (UK)
Net Promoter Score (NPS)
How to manually send (trigger) a single NPS
How to schedule auto NPS emails
FeedsyFlash - emails whenever you want
Overview
Creating a new FeedsyFlash preview
Send a preview (optional)
Select subscribers
Send the email
FeedsyFlash without stories
All stories are missing
Troubleshoot: New stories do not appear
FeedsyWeb - link to your news web pages
How to create a subdomain
Link to your FeedsyWeb from your website
How to add a menu link to Wordpress Menu
Verify Domain for Facebook Page sharing
FeedsyPrint - printed stuff in seconds
What is FeedsyPrint?
Activating your FeedsyPrint
Create a FeedsyPrint
FeedsyWrite - your own articles written by us
What is FeedsyWrite?
See Write stories
Review Write stories
FeedsyMail Add-ons - send more to more
FeedsyFlash
BirthdayMail
Increase your subscriber limit with ListPlus
Segment subscribers into groups
New subscriber welcome email
Changes to your Feedsy assets
Changing your branding
Changing business information
Changing plans
Adding or changing social media icons
Adding or changing Resources
Feedback and Help
If you still need help - request it
Feedback and Suggestions
Incognito or Private Viewing mode on internet browsers
Clearing internet browsing data
Terms and Conditions
Terms and Conditions
FeedsyWrite Terms of Service
Privacy policy
Client File Uploads and Delivery
How to send file link via Dropbox
How to receive a Client File Upload
Adding Feedsy to your site
Feeding Feedsy stories to your Wordpress website
Social Media
Sharing to your Facebook Page (not your personal profile)
Worksorted Integration
How to create FeedsyList from Worksorted integration
Xplan Integration
How to export Xplan to FeedsyList
How XPLAN integration works
Getting started with XPLAN integration
Adding/uploading/importing XPLAN subscribers
Troubleshooting Xplan email bounces
Plain Text Campaigns and Journeys
Difference between Campaigns and Journeys
Creating a Plain Text email (Campaigns)
Select recipients (Campaigns)
Send preview - optional (Campaigns)
To edit a draft Campaign
To edit a Journey email
Send the email (Campaigns)
Trigger send the email - individually (Journeys)
Trigger send the email - bulk (Journeys)
Email marketing
How to use Feedsy to create campaigns
Campaign Content tips
Changes to your Feedsy plan
Cancelling or putting your Feedsy on hold
Calendly
How to set-up Calendly
Using Calendly in Feedsy
Automated Annual Review emails with Calendly link
Code for inserting Calendly into Feedsy
Google Reviews
Google Reviews Overview
Your Google Review URL (Link)