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How can we help you?

Getting Started - from set-up to training
  • You don't have a privacy policy
  • Setting up Feedsy
  • Set-up process
  • After set-up
  • Book a training session
Login info - accessing the backend
  • Changing or adding a new Editor / User (Feedster)
  • Request login access (FeedsyMailHQ)
  • Create Password (FeedsyMailHQ)
  • Login from Feedsy reminder emails (FeedsyCentre)
  • Login (FeedsyCentre)
  • Login direct or from FeedsyCentre (FeedsyMailHQ)
  • Change password (FeedsyCentre)
  • Forgotten password (FeedsyCentre)
  • Customising dashboard appearance (FeedsyCentre)
FeedsyCentre - reviewing stories
  • When are Feedsy stories delivered?
  • Email reminders with link to FeedsyCentre
  • See Story List
  • Preview Story
  • Delete Stories
  • Re-arrange the Order of Stories
  • View FeedsyWeb from the FeedsyCentre
  • Publishing "Draft" stories
  • How to move an old story not on the 1st screen
FeedsyCentre - adding stories
  • Adding a new story title and text
  • Adding (hyper)link
  • Adding images
  • Finding and using free images
  • Select Category and Publish
  • Adding video (from Youtube)
  • Creating webcam videos on your own Youtube Channel
  • Keep a story as the first story (Sticky Posts)
  • TROUBLESHOOT: Text has wrong formatting
  • How to include a table
  • Scheduling a story
  • Duplicating a story
  • Optimising for SEO with Yoast
FeedsyMail - email and subscriber activity
  • Accessing your FeedsyMailHQ
  • Subscriber List (FeedsyList) - Upload
  • Subscriber List (FeedsyList) - Bulk Import
  • Subscriber List (FeedsyList) - Updating Manually
  • How to export contacts from Outlook
  • See Subscriber Status (Including Unsubscribes)
  • See subscriber activity
  • Changing subscriber status (to active, unsubscribe or delete)
  • Editing a subscriber
  • Exporting subscriber data
  • Increase your subscriber list limit
  • Monthly clicks and opens
  • Most popular clicks
  • Pause (unpause) sending
  • Manual sending (FeedsyFlashes)
  • Send to different groups (segments)
  • Custom First Names
  • How to split Last,First names into two columns
  • How to combine two First Name columns
  • Add subscriber form to your website or Facebook
  • How to split Full Name into First and Last Names
  • Email Bounces Troubleshooting
  • How to get new subscriber alerts
  • Delete or unsubscribe a subscriber from your FeedsyList
  • How to permanently remove subscribers
  • Combine duplicate rows with same email address
  • Add new contact to Gmail, Outlook or Apple Mail
StoryMix
  • How to change your StoryMix (Australia)
  • How to change your StoryMix (UK)
Net Promoter Score (NPS)
  • How to manually send (trigger) a single NPS
  • How to schedule auto NPS emails
FeedsyFlash - emails whenever you want
  • Overview
  • Creating a new FeedsyFlash preview
  • Send a preview (optional)
  • Select subscribers
  • Send the email
  • FeedsyFlash without stories
  • All stories are missing
  • Troubleshoot: New stories do not appear
FeedsyWeb - link to your news web pages
  • How to create a subdomain
  • Link to your FeedsyWeb from your website
  • How to add a menu link to Wordpress Menu
  • Verify Domain for Facebook Page sharing
FeedsyPrint - printed stuff in seconds
  • What is FeedsyPrint?
  • Activating your FeedsyPrint
  • Create a FeedsyPrint
FeedsyWrite - your own articles written by us
  • What is FeedsyWrite?
  • See Write stories
  • Review Write stories
FeedsyMail Add-ons - send more to more
  • FeedsyFlash
  • BirthdayMail
  • Increase your subscriber limit with ListPlus
  • Segment subscribers into groups
  • New subscriber welcome email
Changes to your Feedsy assets
  • Changing your branding
  • Changing business information
  • Changing plans
  • Adding or changing social media icons
  • Adding or changing Resources
Feedback and Help
  • If you still need help - request it
  • Feedback and Suggestions
  • Incognito or Private Viewing mode on internet browsers
  • Clearing internet browsing data
Terms and Conditions
  • Terms and Conditions
  • FeedsyWrite Terms of Service
  • Privacy policy
Client File Uploads and Delivery
  • How to send file link via Dropbox
  • How to receive a Client File Upload
Adding Feedsy to your site
  • Feeding Feedsy stories to your Wordpress website
Social Media
  • Sharing to your Facebook Page (not your personal profile)
Worksorted Integration
  • How to create FeedsyList from Worksorted integration
Xplan Integration
  • How to export Xplan to FeedsyList
  • How XPLAN integration works
  • Getting started with XPLAN integration
  • Adding/uploading/importing XPLAN subscribers
  • Troubleshooting Xplan email bounces
Plain Text Campaigns and Journeys
  • Difference between Campaigns and Journeys
  • Creating a Plain Text email (Campaigns)
  • Select recipients (Campaigns)
  • Send preview - optional (Campaigns)
  • To edit a draft Campaign
  • To edit a Journey email
  • Send the email (Campaigns)
  • Trigger send the email - individually (Journeys)
  • Trigger send the email - bulk (Journeys)
Email marketing
  • How to use Feedsy to create campaigns
  • Campaign Content tips
Changes to your Feedsy plan
  • Cancelling or putting your Feedsy on hold
Calendly
  • How to set-up Calendly
  • Using Calendly in Feedsy
  • Automated Annual Review emails with Calendly link
  • Code for inserting Calendly into Feedsy
Google Reviews
  • Google Reviews Overview
  • Your Google Review URL (Link)

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